You dont have javascript enabled! Please enable it! Tally TroubleShooting |Speed Issue | %%
Total: ₹0.00
Total: ₹0.00

Tally TroubleShooting |Speed Issue

Tally Troubleshooting is useful relating to performance issue in Tally.erp 9.

Tally troubleshooting list

Check List for Tally troubleshooting Performance Issues

1. Number of Client Machines
2. Size of the Data. (Statistics and No. of Financial Years in Data)
3. Network Speed. (Link Speed)/ Type of Network (whether Hubs or Switches/ Ping Speed) from Client machines to Server machine. (Data Server)
4. RAM Capacity on all the machines.
5. Antivirus on Server and Client machines may cause Tally troubleshooting.

Tally troubleshooting understanding in-depth

Let’s understand in detailed each aspect of Tally troubleshooting list

1. Number of Client Machines: It is vital to know the number of Client machines because Tally is a single threaded application and the request sent by one Client machine will have to be processed before a response can be given. The request of another Client machine can be processed only after the Data server in use, responds to the Client machine.

2. Size of the Data (Statistics and No. of Financial Years in Data): Data size depends upon the Company Features and the Volume of Data entered. This affects the memory consumption adversely when a company is being loaded. This is an important factor in Tally troubleshooting.

For instance, in a data, if the stock items are 20,000 and the stock categories 5,000 then during loading, the consumption memory increases because the balance for all the stock items has to be checked category wise.

3. Network Speed (Link Speed)/ Type of Network (whether Hubs or Switches/ Ping Speed) from Client machines to Server machine (Data Server): The Network speed should always be uniform. Any differences in the link speed will affect the transfer of data between the Server and Client.

For example: Suppose the link speed is 100mbps, but the transfer rate is 56kbps, then the performance of data over the network will be slow. The type of network suggested is Switches over Hub.

To find the Link Speed, right click on the Task Bar =>Click on Task Manager =>Click on Networking and Link Speed=> Check the graph displayed.

Hub: This serves as a common connection point for all the devices in a network and is typically used to connect segments of a Local Area Network (LAN), a hub contains multiple ports. The data that arrives at one port, is copied to all the other ports, so that all the segments of the LAN can view the data (peer to peer).

Switching Hub: This functions as a central network device (multiport hub) that forwards packets to specific ports rather than, broadcasting every packet to every port as in conventional hubs. In this way, the connections between the ports deliver the full bandwidth available.

Also, the ping speed from the Client to the (Data) Server and vice versa should always be less than 1MS. In case the ping speed rises to 5MS or more, there is disturbance in the network and it has to be re-set to less than 1MS. However, the ping speed needs to be checked by the following command in the command prompt for atleast 20minutes.

Command

Ping Servername/ServerIP –t

4. RAM Capacity on all machines: The capacity of RAM on all the Client machines should be uniform so that the performance is on the same scale to fix the Tally troubleshooting

For example: Let us suppose the RAM size on the Data Server is 1GB while the Clients is 512MB and 256MB respectively.

Take a scenario, where one Client machine has a capacity of 256MB RAM and is processing a report. Another Client machine with a capacity of 512 MB is processing a voucher entry. In Tally, the reports are processed first because priority is given to displaying the reports. If the voucher entries are made in 1GB or 512MB all the reports will be on hold. Hence, it is suggested to have a uniform RAM size on all the Client machines.

For a considerable Data Size (Around 8 machines of approximately 200 MB Data size), the suggested RAM size for the Server is 2GB and 1GB for all the Client machines.

5. Antivirus on Server and Client machines: An antivirus application that scans every application and file in a computer on a real time basis. The tsf and 900 extension files are Tally files that get scanned. When voucher entries are passed and saved, it is stored in TMessage.tsf which is scanned and then pushed to Transmanager.900. This scanning delays the voucher accepting process. So, it is suggested that the Tally data folder be added to the exclusions list with their respective tsf and 900 files for any antivirus to do a real time scan.

 

Tally troubleshooting|Conclusion

The above Tally troubleshooting list will help to identify the problem and solutions of the same in case if you still face issue, you can call a Tally service partner

Prev post Tally TDL students and Professionals invited to join with us
Next post e-Sugam |How to enable in Tally.erp 9

20 thoughts on “Tally TroubleShooting |Speed Issue”

  1. In my Tally TMESSAGE.TSF Error Dialog Box is coming So please help me to solve this Issue.

    1. Ravi,
      You need to re-write your data or contact your Nearest TSP. They will help you.

  2. Dear Mahendra,

    I am having speed issue with my Tally erp9. Multiuser,on Client machines. I have checked the all trouble shooting and found everything is okay except client machine RAM. I have 5 clients and the company data folder shows 781 MB size. Server has 3 GB ram and client machines varies 512 mb to 2 GB ram. By changing the client machines , will i be able have enough speed in data processing?
    Please give a reply
    Thanks
    Anwar

    1. Dear Anwar,

      I believe the RAM should be same in all client machine and server machine.
      Further to above, there are some more questions that can be looked like when you face speed issue ? in all your client machine ? working with specific company ? loading Tally itself or issue while working with data ? Also, which release of Tally.erp 9 you are using ? is the configuration is same for all machines ?

  3. Dear mahendra Sir

    Please help .

    My tally ERP 9 Gold Multiuser accesing speed is very slow.
    Give me solutions.
    My Server is Quad core,4gb ram
    All client machine is above D2C,C2D & i3 ,ram 2Gb Each
    so ,why tally speed is slow.

    Please help me

    1. Hello Jitendra,
      We do not appreciate posting of contact Details in any way in the commenting section.
      There are lot of issues regarding which may cause the Slow speed. You should contact Tally support center for the same

    2. Pls Upgrade your Computer Ram Maximum 8 Gb and Remove (Temp, %temp% and prefetch files from Run = command i.e. windows key button and press R key. which operating system you are using Sir in any query, you call me my Mobile Number = Ravindra Sharma – 8850880694.

  4. My Tally erp9 multiuser speed very slow pl z. give me solution for the increase tally erp9 multiuser on client machine

  5. Hi
    we are using Tally Erp9 and we created a user with limited access rights, using limited user when you creating a new voucher it is taking long time at Reference No. But with admin user there is no any issue. can you guide us what could be the reason.

    Thanks

  6. surendra deshpande says:

    i have tally ERP 9 multiuser & rel. 4.61. while other users are working in tally total seed is down & some times its go to not responding . main pc is intel ci-5 / 8GB RAM. OS Win-7 64 bit.
    i am facing this problem other location also & that pc os also win7 64 bit.

    how to check tally is 32 – 64 bit.

    give me solution.

    thanks
    Surendra

    1. Ravindra Sharma says:

      Sir Cal me on My Number 8850880694

  7. purushothaman K says:

    i have tally erp 9 multi-user software but client server network will be running
    very slow from voucher to voucher & also step by step then how to i recover it please forward the solution for me

  8. Rajesh Rai says:

    Dear Sir,

    Please Give Me Solution Of Speed Increase In Tally.erp9 In Multi user…

    I Have License Of Multi user And Minimum 20-25 Users Are Connect at a time, But Not Speed In Tally Operation So Please Give Me Solution…

    Thanks

  9. Sir we have Tally Multiuser . Our production unit and admin department distance difference is 8 km and so we connect The Tally using wireless systems (i.e.WAN) , our DVR systems, internet systems running properly. also we have configured Tally license sucessfully. Tally data run but their speed is slow , So What is best solution for me ,
    Sir your favourable suggestion or reply waiting me
    or call me MBL-855xxxxx

  10. Hi,
    I am having speed issue my Tally erp9. Multiuser,on Client machines.
    out LAN speed 100Mbps, data transfer 10Mbps, tally server runing on windows server 2008 32bit OS with 100Mbps NIC and 8GB RAM. Intel ® Xeon ® 8core CPU. 8 clients machines accessing the Tally. All clients accessing the same company acc. and last 3 years we r not spiting. Transaction almost 85000. check Balance loading is very slow.. plz help me…

  11. V. Sai Prakash says:

    Dear Mr. Mahendra, Can Tally ERP 9 Gold Unlimited Release 4.51 data run on Release 4.6.

  12. HI
    IN BANK VOUCHER ONLY TALLY TAKE ABT 3 TO 5 MIN FOR SAVE THE VOUCHER .
    PLZ PROVIDE SOLUTION FOR THAT

  13. Hi Pervez,

    Did you get the solution, I am also facing the same problem.
    Please reply.

    Thanks,
    Natasha

  14. Neha Mande says:

    The tally data folder contains the tally data files. Some virus scanners may continue to scan the folder multiple times as and when they are accessed thus slowing the IO response. The exception settings should be done on the machine containing the tally data folder as well as all client machines where the folder is accessed

    For more details Visit – http://www.xltally.in

  15. Ravindra Sharma says:

    If you want Solution pls cal me on My Number 8850880694

Comments are closed.